Graystone Privacy Policy

Effective: June 7, 2018

Your privacy is critically important to us. Here are the fundamental principles of privacy at Graystone Investment Group, LLC (“Graystone”):

  • We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
  • We store personal information for only as long as we have a reason to keep it.
  • We aim for full transparency on how we gather, use, and share your personal information.

What This Privacy Policy Covers

If you have not read our Terms of Service, please take a moment to read them since they also are important to our Privacy Policy.

This Privacy Policy applies to information that we collect about you when you use:

  • Our websites (including com.com, Homes4Income.com, Rental4Income.com, RealEstate4Investing.com, Turns4Rentals.com, GraystoneFL.com, GraystoneAcquisitions.com).
  • Our products and services that are available on or through our websites.

Please note that this Privacy Policy does not apply to any of our products or services that have a separate privacy policy.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information We Collect

We only collect information about you if we have a reason to do so - for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways:

  • If and when you provide information to us.
  • Automatically through operating our Services.
  • From outside sources.

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. For example, we collect the information you submit to us through a form (such as a contact form or an Investor Profile) on one of our websites.

Information We Collect Automatically

We also collect some information automatically:

  • Log Information: Like most websites, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
  • Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.
  • Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Graystone uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads.

Information We Collect from Other Sources

We may also get information about you from other sources. For example, when you use our websites we use Google Analytics, which provides information about visitors to our websites.

We may also get information, such as a mailing address, from third party services about individuals who are not yet our users, which we may use, for example, for marketing and advertising purposes like postcards and other mailers advertising our services.

Sharing Information

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

  • Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.
  • Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you).
  • Legal Requests: We may disclose information about you in response to a subpoena, court order, or other governmental request.
  • To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Graystone, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Graystone goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.
  • With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.
  • Aggregated or De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services and we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.

How Long We Keep Information

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it, unless we are legally required to keep it.

Security

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so.

Choices

You have several choices available when it comes to information about you:

  • Limit the Information You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information.
  • Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.
  • Set Your Browser to Reject Cookies: At this time, Graystone does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using Graystone’s websites, with the drawback that certain features of Graystone’s websites may not function properly without the aid of cookies.

Your Rights

If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (GDPR), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

  • Request access to your personal data.
  • Request correction or deletion of your personal data.
  • Object to our use and processing of your personal data.
  • Request that we limit our use and processing of your personal data.
  • Request portability of your personal data.

To submit a request, please contact us:

Graystone Investment Group
3001 N Rocky Point Dr E, Suite 200
Tampa, FL 33607
(813) 449-4323

EU individuals also have the right to make a complaint to a government supervisory authority.

Third Party Software and Services

All websites use software by third parties, and most use a web hosting company.

We don’t own or control these third parties and they have their own rules about collection, use and sharing of information.

If you would like information regarding third-party software and services associated with a Graystone website, please contact us to submit your request:

Graystone Investment Group
3001 N Rocky Point Dr E, Suite 200
Tampa, FL 33607
(813) 449-4323

Privacy Policy Changes

Although most changes are likely to be minor, Graystone may change its Privacy Policy from time to time. Graystone encourages visitors to frequently check this page for any changes to its Privacy Policy. If we make changes, the effective date above will be changed. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.